Booking a Reservation:
Reservations can be made by calling +27604956080 or you can email firstname.lastname@example.org. It is recommended that you make a reservation as soon as you know what item you would like and which day you will need it, generally at least 14 days in advance to avoid disappointment. We do accommodate last minute reservations depending on availability of both the equipment.
Payments: A 50% down payment is due when you make your reservation. The remaining balance is due on the day of your event at the time of set-up.
Refunds: We do not offer refunds. If you need to cancel your reservation and you give us at least 1 week notice (or 4 hours’ notice if due to weather) you will receive full credit for a future event within one year (365 days) from the cancellation.
Waiver: All customers must sign a release and waiver of liability rental agreement at the time of setup.
Weather: Our units cannot be out in inclement weather. If there is precipitation, an electrical storm, or high winds it is not safe to use the inflatables and we will not set up. If you need to cancel due to weather, you must call us on +27-604956080 to arrange another available date by us
Rescheduling: We will happily reschedule for you if there is inclement weather. If you have another reason to reschedule or cancel please give us at least 1 week notice, or you will be responsible for the full cost of your rental.